Last Updated: September 23, 2026
Shelters Direct (“Shelters Direct,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit SheltersDirect.com (the “Website”), contact us, request information or a quote, or otherwise interact with us.
By using the Website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, as well as certain information automatically when you use the Website.
Information You Provide
When you contact us, submit a form, request a quote, inquire about our products or services, or otherwise communicate with us, we may collect information such as:
You are not required to provide personal information simply to browse the Website. However, certain information may be necessary for us to respond to an inquiry, provide a quote, or fulfill a requested service.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:
This information may be collected through cookies, pixels, tags, analytics software, server logs, and similar technologies.
We may use the information we collect to:
The Website may use cookies and similar technologies to help the Website function, understand visitor activity, improve performance, and support analytics and marketing activities.
Cookies are small data files stored on your device by a website. Depending on the technologies in use, cookies may help us remember preferences, understand how visitors navigate the Website, measure the effectiveness of marketing efforts, and improve the Website.
Most web browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Website.
We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta technologies, or similar platforms, to better understand Website usage, measure marketing performance, and improve our services.
These providers may collect information about your interactions with the Website through cookies, pixels, tags, or similar technologies. Their collection and use of information may also be governed by their respective privacy policies and terms.
Depending on your location and applicable law, you may have additional choices regarding certain analytics, advertising, or tracking technologies.
We do not sell personal information in exchange for money.
We may disclose or make information available to third parties when reasonably necessary to operate our business, including:
We may also disclose information when we reasonably believe doing so is necessary to protect our rights, property, customers, employees, Website, or business.
If Shelters Direct or relevant business assets are involved in a merger, acquisition, financing, reorganization, sale, or similar business transaction, information may be disclosed or transferred as part of that transaction.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
Depending on where you reside and applicable law, you may have certain rights regarding your personal information. These may include the right to:
These rights are subject to applicable legal exceptions, limitations, and verification requirements.
To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests. We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
If you receive marketing communications from us, you may opt out of future marketing emails by using the unsubscribe instructions included in those communications or by contacting us.
Even if you opt out of marketing communications, we may continue to send non-promotional communications related to an existing inquiry, transaction, project, customer relationship, or other legitimate business matter.
The Website may contain links to websites or services operated by third parties. Shelters Direct does not control and is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
The Website is intended for a general business and adult audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through the Website. If we become aware that such information has been collected, we may take reasonable steps to delete it.
Residents of certain U.S. states may have additional rights concerning their personal information under applicable state privacy laws. The specific rights available to you depend on your state of residence, the nature of our relationship with you, and whether the applicable law applies to our business and the information at issue.
Where required by applicable law, we will respond to qualifying privacy requests in accordance with the applicable legal requirements.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, legal requirements, or other factors.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Shelters Direct
8580 Laureldale Drive
Laurel, MD 20724
Email: sales@sheltersdirect.com
Website: SheltersDirect.com